Privacy Policy

1. Introduction

Welcome to MTN Communications. We are committed to protecting your privacy and ensuring the security of any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

By using our services or accessing our website, you agree to the practices outlined in this policy. We encourage you to read this document carefully to understand how we handle your personal data.

2. Who We Are

MTN Communications is an architecture consultancy firm. We specialize in connecting businesses and individuals in the UK with award-winning architects and architecture firms or singular architechts from abroad. We ensure that all our services comply with local and international lawful protection regulations.

3. Data We Collect

  • Personal Information: Name, email address, phone number, postal address, and any other details you provide when contacting us or requesting our services.
  • Communication Data: Any messages or emails you send to us, including inquiries, feedback, and customer service requests.

4. How We Use Your Data

  • To Provide Services: We use your information to communicate with you about our services, process inquiries, and connect you with architects and architecture firms in our network.
  • To Send Marketing Communications: With your consent, we may send you newsletters, promotional content, or updates about our services.
  • To Comply with Legal Obligations: In some cases, we may be required to collect and process personal data in accordance with legal regulations, including tax and accounting obligations.

5. Data Sharing and Disclosure

MTN Communications will not share, sell, or rent your personal data to third parties for marketing purposes. We may share your data with trusted third-party service providers or contractors who assist us in delivering our services, under the following conditions:

  • Business Partners: We may share your information with architects or architecture firms in our network to facilitate collaborations or consulting services.
  • Service Providers: We work with third-party service providers to manage and host our website, provide analytics, and support customer service.
  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights.

6. International Data Transfers

Given that MTN Communications operates in both the UK and abroad, your personal data may be transferred between these locations for processing. We take steps to ensure that your data is protected according to the relevant data protection laws, including the UK General Data Protection Regulation (GDPR)

When transferring data outside the UK or European Economic Area (EEA), we implement safeguards to ensure your personal information is protected to a level comparable to the GDPR.

7. Data Security

We take the security of your personal data seriously. MTN Communications uses appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. This includes encryption, secure servers, and regular monitoring of our systems for vulnerabilities.

However, no method of transmission over the internet is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you can ask us to update or correct it.
  • Erasure: You can request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Restriction: You can ask us to restrict the processing of your personal data under certain conditions.
  • Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.
  • Objection: You can object to the processing of your personal data, particularly in cases where we rely on legitimate interests or direct marketing.
  • Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at mtn-com.com. We will respond to your request within the timeframes set by applicable data protection laws.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal or accounting requirements. When your data is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We encourage you to review this page periodically to stay informed about how we protect your data.

Any significant changes to the policy will be communicated to you through a notification on our website or via email.